
FAQ'S
What is The Advent Shop?
What is The Advent Shop?
The Advent Shop is your one-stop destination for festive LEGO sets and Christmas countdown gifts! We specialize in high-quality advent calendars, collectible builds, and seasonal decorations designed to bring joy and creativity to your holiday season.
Can I return or exchange my item?
Can I return or exchange my item?
Of course! If you’re not 100% happy with your purchase, you can return it within30 daysof receiving it. Please make sure items are unused and in original packaging. Just contact our support team and we’ll guide you through the quick return process.
How long will my order take to arrive?
How long will my order take to arrive?
All orders are processed within 1–3 business days. Shipping typically takes7–15 business days, depending on your location. You’ll receive a tracking number as soon as your order ships, so you can follow your delivery every step of the way
Return Policy
Return Policy
We want you to be completely satisfied with your purchase. If you receive a damaged, defective, or incorrect item, please contact us within 14 days of delivery, and we will work with our suppliers to issue a replacement or refund. Please note that all refund requests must be supported with photos or proof of the issue. Refunds are processed once the issue is verified and may take 5–10 business days to appear in your original payment method. While we strive for perfection, your satisfaction is our top priority, and we are here to assist with any concerns.